What document is essential for managing the roles of volunteers within an organization?

The correct choice is a volunteer job description because it serves as a foundational document that clearly outlines the specific roles, responsibilities, and expectations for each volunteer position within the organization. By having a well-defined volunteer job description, organizations can effectively communicate to volunteers what tasks they will perform, what skills are necessary, and how their contributions fit into the larger mission of the organization. This clarity helps in recruiting the right volunteers, aligns their efforts with organizational goals, and provides a basis for training and evaluation.

While a volunteer handbook can provide broader information about the organization’s policies and procedures, and a volunteer engagement letter might outline the terms of engagement, neither of these documents focuses specifically on the individual roles of volunteers. A volunteer identification card is typically used for identification purposes but does not outline roles or responsibilities. The job description is essential for operational success and ensures that all volunteers are aware of what is expected of them.