Changes to the continuity plan should be based on lessons learned from which of the following?

The most effective basis for changes to the continuity plan comes from exercises and actual events. This is because both exercises, such as simulations or drills, and real-world incidents provide firsthand insights into what worked well and what did not. They allow organizations to test their plans under realistic conditions, revealing gaps, inefficiencies, or unforeseen complications that may not be apparent through discussions or theoretical examinations.

When organizations engage in exercises, they often discover specific scenarios that their plans may not adequately address, prompting necessary updates. Actual events serve as critical real-life case studies that highlight the effectiveness of current strategies and identify areas requiring improvement. These direct forms of assessment create a robust feedback loop that enhances the reliability and effectiveness of continuity planning.

While workshops, seminars, examinations, reviews, surveys, and questionnaires can provide useful information and perspectives on a continuity plan, they tend to focus more on theory or perceptions rather than tangible experiences. The most impactful revisions come from practical assessments and lessons learned from real situations that demonstrate how the continuity plan performs in real time.